If you haven’t received the email to open the treasure chest then please be sure to check your spam folder or use the search function in your email inbox, the subject line of the email is ‘Open your Treasure Chest!’
It could also be that the email has been delayed, so please be patient.
If you have unsubscribed from the newsletter and re-subscribed recently, then you won’t be getting a new welcoming mail. Just hold on and check the weekly newsletter that gets sent every Friday. A link to the treasure chest is in every single newsletter email.