Everyday my mailbox and dm inboxes get flooded with hundreds of messages. I would love to give a personal response to each and every one of them, since I appreciate all of your support so much! But unfortunately that wouldn’t leave much time to create content for you. So I decided to make this F.A.Q. Please read through it to see if it contains an answer to your question. You would be an amzing help! Also, when you are experiencing technical issues, Google can be your friend. And in case of technical issues with Procreate, the Procreate support team is super helpful!

Really can’t find your question? Send me a message and I might add it!


How do I import brushes in to Procreate?

There are multiple ways to download and import brushes. I have made an entire article about how to import brushes in to Procreate

How do I download your color palettes?

You can find a link to download my color palettes in the description of my You Can Draw This videos, you can access the description area by clicking the little arrow underneath the video (on the right side) when you are on a mobile device. If you are on a desktop, you’ll just have to click ‘show more’. The link will bring you to a public Patreon post and at the bottom of that post you’ll see a .swatches file. Click that to start the download. Can’t see it? Refresh the page or use a different browser like Chrome.

I mean the Treasure Chest color palettes!

The color palettes from the Treasure Chest are stored in Google Drive, if you have Google Drive on your iPad, you should be able to see the list of color swatches. If you click the three dots next to a file you can tell it to open in Procreate.

Google Drive says the file is unsupported!

Google Drive just can’t make a preview of Procreate files, just ignore the little bugger and click the three dots and tell the file to open in Procreate.

I get this message, what do I do?

As long as you have proper anti virus software, you’ll be fine. And of course I didn’t put a virus in the brush pack. Just click ‘download anyway’

Procreate keeps crashing when I import brushes or color palettes

That sounds like a technical issue or bug that is Procreate related. You can check if the app needs an update, restart your device or contact the Procreate support team.

My colors look different than yours?

You might be using a different color profile. I use sRGB IEC61966-2.1. You can only set the color profile when creating a new canvas, you can’t change it afterwards.


Is it free?

Yes! It is absolutely free. All you need to do is sign up for my newsletter to get access. Of course you can unsubscribe from the newsletter at any time. You won’t get updates about new contents in the treasure chest then though!

Help! I didn’t get an email!

Please be sure to check your spam folder or your promotions folder if you have one. Or use the search option in your inbox to search for ‘Art with Flo’. It could take a couple of minutes to arrive. Once you have clicked ‘CLICK HERE! To confirm your subscription’ you are signed up and will soon get an email with a link to the treasure chest!

The website says I’m already on the list

To get access to the Treasure Chest, you shouldn’t be going to freefromflo.com again, but check your email inbox. The link to the download page should be in your inbox (please do be sure to check your spam or promotions folder if you can’t find it)

How do I get off the list?

You can just open any of the newsletter emails I have sent you and go to the bottom of the email, you’ll see ‘unsubscribe from this list’ in red letters.


What’s the difference between Patreon and Skillshare?

At Skillshare you’ll find lots of classes from a wide range of teachers and there’s a super wide subject range. I have a couple of classes at Skillshare. On my Patreon page you’ll only find Art with Flo content. At Patreon I share video tutorials (ranging from beginner level to advanced levels), color palettes, reference images, working files and loads of brushes.

How much does Patreon cost?

At Patreon I offer different tiers, only the $10 and $15 tiers give access to video tutorials. Patreon charges the moment you join and then every 1st of the month until you cancel your subscription.

Do Patrons have access to Skillshare classes?

Yes! Eager Learner and Master Students have access to all of my Skillshare classes through Patreon.

If I join at the end of the month at Patreon, will Patreon charge me again at the first of the month?

Yes, unfortunately that’s the way Patreon works. If you don’t want to have the feeling of getting double charged, then I’d advise to join at the beginning of the month.

How do I cancel my subscription?

At Patreon you can go to your profile menu and select Manage Memberships, there you can either cancel or adjust your memberships.

If I move from the $10 to the $15 tier, how much will I be charged?

You will only be charged the additional $5, no worries!

How do I download stuff at Patreon?

When you join as a patron, I’ll be sending you a message with links to download brushes. You can also find attachments with every video tutorial post, like working files, color palettes and references. You’ll have to use a browser to be able to download these, the Patreon app doesn’t let you download attachments at this time unfortunately.

I became a patron but I didn’t get my brushes yet!

Sometimes I’m asleep or working on a new video tutorial, in these cases it might take a couple of hours before I can send you a personal message. I’m sorry about that!

How much does Skillshare cost?

A Premium Membership at Skillshare costs around $9 a month or $99 annually. You can get 2 FREE weeks though!

Where can I download the assets attached to your Skillshare class?

Unfortunately it’s impossible to download the attachments through the Skillshare app, so you’ll have to use a browser to be able to download those. Be sure to have your iPad in landscape mode though, otherwise you might not be able to see the links.


I want to make digital art too, where do I start?

I use affiliate links

If you have a PC, you could get yourself a low budget drawing tablet, like a Veikk or Huion and try out a free drawing program, like GIMP or Krita. If you feel like you really like making digital art, you can start investing in other software, other gear or perhaps an iPad. There’s a lot of budget friendly gear and software out there to get you started. If you want to learn more, be sure to check out my article about getting started with digital art to learn more.

Which is better for beginners, Photoshop or Procreate?

I think Procreate has a very beginner friendly interface. Photoshop can be very overwhelming and might have features you won’t be using. Procreate works very intuitive and I believe it’s a perfect program for beginners.

What brushes do you use?

I use my own custom brushes mostly, you can find my Procreate brushes and Photoshop brushes here on my website. I’m always working on creating new and exciting brushes!

What iPad do you use?

I use a 2020 iPad Pro 12.9 inch 256GB and an Apple Pencil 2

Do you use a screen protector?

No I don’t, I don’t like the sound they make or the issues they sometimes give with pen sensitivity. I never have a scratch on my screen and I like the feeling of smooth glass.

What’s the best size for a canvas?

It really depends on what you want to do with your artwork. When it comes to print, the bigger the better. I usually go for a canvas of around 3000 or 4000 px on either end and downscale my images for use on social media.

What DPI should I set my canvas to?

DPI means dots per inch, or pixels per inch. This only matters when you want to make a physical print. It doesn’t do a thing if you are setting your canvas with pixel dimensions, at 2500 x 2500 px for instance. It is helpful when you set your canvas to a physical size though, setting the canvas to 300 dpi (which is good for high quality printing) will automatically give you the right amount of pixels for your canvas, without you having to calculate how many pixels you need to achieve 300 dots per inch. 


Is this your job or just a hobby?

I work 7 days a week on creating new content and video tutorials, so yes, this is my job, but definitely also my hobby!

How long have you been drawing?

I started drawing when I was about 5 years old I guess and I started making digital art about 12 years ago. You can read the full story on the About Me page.

Have you always wanted to be an artist?

Not really, as a kid I wanted to become a doctor, then I wanted to become a vet and later I wanted to be a psychologist (and even studied Psychology). I always enjoyed drawing and painting (and crafts), but I never thought I could turn it into a serious career. So in stead of going to art school, I studied Psychology.

Why digital art and not traditional?

I made traditional art for a long time, but it always gave such a mess, took up a lot of space and I had to buy supplies all the time. Moving to digital art seemed like the perfect solution to me and I loved it right from the start!

Do you do commissions?

No I don’t, making tutorial videos, developing brushes and making content for social media takes up more than enough time 😉